PETMONDO SHIPPING & RETURNS
SHIPPING POLICY
At Petmondo, we strive to get your pet supplies to you as quickly and affordably as possible. We offer different shipping options to meet your needs and budget. All orders over £50 qualify for free standard shipping.
If you need your order faster, we also offer expedited shipping options. Costs for shipping will be calculated at checkout based on weight and destination.
If you have any questions about shipping, please don't hesitate to contact us.
RETURN & EXCHANGE POLICY
At Petmondo, we want you and your pet to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer hassle-free returns within 30 days of purchase.
To initiate a return, please contact us with your order number and a brief explanation of why you would like to return the item. Once we receive your return request, we will provide you with a return shipping label.
Please note that we cannot accept returns of opened food or treats, personalized items, or items that are damaged due to misuse or abuse.